Assistant Operations Manager

Minster, OH

WHY WORK FOR MINSTER BANK?

When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by offering a variety of services. We encourage our employees to achieve their dreams by providing a family-friendly work environment that promotes growth, job satisfaction and teamwork.

JOB SUMMARY

The Assistant Operations Manager supports the Operations Manager by leading the Operations department of the bank. This position helps coordinate operational responsibilities, including but not limited to, Fedline, proof, wire management, EIM, research, ACH and ATM/debit cards. The Assistant Operations Manager is responsible for supporting branch and retail staff with platform software, deposit compliance, and correspondent banking. Responsibilities also include providing excellent customer service and support to internal and external customers. Other responsibilities include: 

  • Responsible for assisting the Operations Manager by helping ensure the daily operations duties are completed in a timely fashion.
  • Identifies areas where efficiency can be gained and recommends improvements.
  • Responsible for helping maintain our core specifications and making changes as required.
  • Assists in managing the control of exception item processing, non-sufficient fund processing, positive pay, overdraft privilege product, archival storage, data input, and block entries.
  • Monitors daily exception reporting. 
  • Responsible for accurately performing various operational duties by utilizing technology to provide efficient and effective daily operations for the Bank.
  • Responsible for consistent and superior support of products and services for branch personnel and customers with an emphasis on corporate clientele.
  • Services as a backup for settlement of other accounts, such as CDARs, credit card and cash items.  

KNOWLEDGE, SKILLS & ABILITIES

  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze and interpret general business periodicals, professional journals or government regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers and customers.
  • Ability to calculate figures and amounts such as discounts, interest, commission, and percentages.

JOB TYPE: Full-Time, Non-Exempt, 40 hours per week

WORK LOCATION: In person

SCHEDULE: Day shift Monday through Friday with some additional hours if needed

Minster Bank is an equal opportunity employer.